We are pleased to inform you that the issue affecting [bulk dataset migrations has been successfully resolved. Our team has implemented a solution, and services are now operating as expected.
We appreciate your understanding and cooperation throughout this incident.
Posted Oct 03, 2025 - 16:27 UTC
Update
Dear IVION users,
We’re pleased to share that the final patch has been deployed with the release of IVION 11.8.0. Our team is actively monitoring the update to ensure the resolution is fully effective.
During this monitoring phase, we kindly ask you to migrate datasets in bulk as you normally would, so we can validate performance under real workflows.
Thank you for your continued patience and support. If you encounter any issues, please reach out to us at Support@navvis.com.
Posted Sep 30, 2025 - 22:48 UTC
Monitoring
Dear IVION Users,
The fix has been deployed, and our team is now closely monitoring the situation to ensure that the resolution is effective. During this monitoring phase, we aim to confirm the stability of our services.
Thank you for your patience!
Posted Sep 17, 2025 - 12:27 UTC
Investigating
Dear IVION Users,
At this time, migrating more than 3 datasets at once to Dataset Management may cause instances to become unresponsive and, in some cases, crash. Our team is actively investigating this issue with the highest priority. In the meantime, to help prevent disruptions, we kindly ask that you limit bulk dataset migrations to no more than 2-3 at a time.
We appreciate your patience and understanding, and we will provide an update as soon as possible.
Posted Sep 15, 2025 - 21:50 UTC
This incident affected: Platform (NavVis IVION) and Cloud Infrastructure.