We have identified the issue impacting ability to accurately save transformations created from the add in. Our team is now working to promptly resolving the issue. We will keep you updated on our progress.
Thank you for your cooperation.
Nov 04, 2025 - 15:59 UTC
Investigating - Dear IVION Users,
We are currently investigating an issue affecting the Revit add-in's ability to store new connections correctly. This results in RCS imports into Revit being misaligned with the model. We appreciate your patience during this time!
Thank you for your understanding.
Sep 11, 2025 - 16:38 UTC
NavVis IVION Processing
Operational
NavVis Instance Management System
?
Operational
90 days ago
99.97
% uptime
Today
Cloud Infrastructure
Operational
90 days ago
98.92
% uptime
Today
Platform
Operational
90 days ago
100.0
% uptime
Today
NavVis IVION API
Operational
90 days ago
100.0
% uptime
Today
NavVis IVION Go
Operational
90 days ago
100.0
% uptime
Today
NavVis IVION
Operational
3rd Party Integrations
Degraded Performance
90 days ago
100.0
% uptime
Today
NavVis IVION Revit Add-In
Degraded Performance
90 days ago
100.0
% uptime
Today
Support Services
Operational
90 days ago
100.0
% uptime
Today
NavVis Academy
Operational
90 days ago
100.0
% uptime
Today
NavVis Knowledge Base
Operational
90 days ago
100.0
% uptime
Today
NavVis Support Portal
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We are pleased to inform you that the issue affecting the instance management system has been successfully resolved. Our team has implemented a solution, and services are now operating as expected. For newly created instances as of today, please redeploy them from the instance management page at iv.navvis.com.
We appreciate your understanding and cooperation throughout this incident.
If any other unusual behavior is noticed, please send an email to support at Support@navvis.com
Nov 4, 18:07 UTC
Monitoring -
Dear IVION Instance Admins,
We are currently investigating an issue impacting IVION and our Instance Management System (iv.navvis.com). Please note that any new instances created as of today will need to be redeployed through the Instance Management System to become fully operational, regardless of their region.
No action is required for existing instances in any region.
We appreciate your understanding and patience as we work to resolve this issue.
Nov 4, 16:32 UTC