All Systems Operational

Uptime over the past 90 days. View historical uptime.
NavVis IVION Processing Operational
NavVis Instance Management System ? Operational
90 days ago
100.0 % uptime
Today
Cloud Infrastructure Operational
90 days ago
99.88 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
NavVis IVION API Operational
90 days ago
100.0 % uptime
Today
NavVis IVION Go Operational
90 days ago
100.0 % uptime
Today
NavVis IVION Operational
3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
NavVis IVION Revit Add-In Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
NavVis Academy Operational
90 days ago
100.0 % uptime
Today
NavVis Knowledge Base Operational
90 days ago
100.0 % uptime
Today
NavVis Support Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 19, 2025

No incidents reported today.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025
IVION Processing: Processing tasks failing with Person/License Plate blurring enabled
Resolved - We are pleased to inform you that the issue affecting newly created IVION processing tasks that use the Person/License Plate blurring feature has been has been successfully resolved. Our team has implemented a solution, and services are now operating as expected.

Important: In case you were suffering from this incident we kindly ask you to restart the respective processing tasks manually. Processing tasks affected will not be restarted automatically.

We appreciate your understanding and cooperation throughout this incident.
Jun 16, 10:34 UTC
Identified - We are currently experiencing an issue affecting newly created IVION processing tasks that use the Person/License Plate blurring feature. Any processing tasks with blurring enabled will currently fail and be marked as "Failed".

Our Engineering Team is actively working to resolve the issue, and we expect a fix to be in place within the next 2–3 hours.

Important:
Please do not reprocess any jobs on your IVION instance until we send an update confirming that the issue has been resolved.

We sincerely apologize for the inconvenience and appreciate your patience. We will provide another update within the next few hours. Thank you for your understanding.
Jun 16, 09:33 UTC
Jun 15, 2025

No incidents reported.

Jun 14, 2025
IVION instances unavailable
Resolved - We are pleased to inform you that the US instance service interruption has been successfully resolved as of 5:45 PM PST on Friday, June 13th 2025. Our team has implemented a solution, and services are now operating as expected.

We appreciate your understanding and cooperation throughout this incident.

Please reach out to Support at Support@navvis.com if you experience any operational issues.

Best,
NavVis Support
Jun 14, 00:44 UTC
Monitoring - IVION instance services have been restored as of 4:16 PM PST on Friday, June 13th 2025 and we are continuing to investigate the root cause and monitor the situation closely. Please reach out to support if the instance operation doesn't resume as expected.

Thank you for your continued patience.
Jun 13, 23:18 UTC
Update - We are still actively investigating the issue, however, we can confirm this is an isolated incident to the US region only. Instances in JP and EU regions remain unaffected as well as the Enterprise level instances. US IVON Core and Professional instances remain unavailable at this time.

We will provide an update at 4:00 PM PST, Friday June 13th, 2025.
Jun 13, 21:47 UTC
Investigating - We are currently investigating an issue affecting IVION instances availability beginning at Friday, June 13th, 2025 at 1:15PM PST. Our engineers are actively investigating the issue and we will provide an update for you shortly.
We apologize to all who are affected by the disruption and thank you for your patience.
Jun 13, 20:42 UTC
Jun 13, 2025
Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

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