All Systems Operational

NavVis IVION Processing Operational
NavVis Instance Management System ? Operational
90 days ago
100.0 % uptime
Today
Cloud Infrastructure Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
NavVis IVION API Operational
90 days ago
100.0 % uptime
Today
NavVis IVION Go Operational
90 days ago
100.0 % uptime
Today
NavVis IVION Operational
3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
NavVis IVION Revit Add-In Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
NavVis Academy Operational
90 days ago
100.0 % uptime
Today
NavVis Knowledge Base Operational
90 days ago
100.0 % uptime
Today
NavVis Support Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Resolved - We are happy to inform you that the issue affecting Cloud Processing tasks has been resolved, and services are now functioning as expected.

If any of your processing tasks failed within the last 7 hours, please reprocess them, as the failure was due to this incident. Please note that no processing units were consumed for these failed tasks. Most tasks should be progressing normally, if not already completed.

If you have any questions or require further assistance, please contact NavVis Support at Support@navvis.com.

Best,
NavVis Support

Mar 28, 16:59 UTC
Update - We are continuing to monitor for any further issues.
Mar 28, 09:33 UTC
Monitoring - A fix has been implemented, and we are currently monitoring the results.
Processing tasks that were stuck at 0% should now resume. However, if you submitted a processing task within the last 24 hours and it has failed, please re-submit it manually.
Thank you for your patience and cooperation.

Mar 28, 09:30 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 28, 08:31 UTC
Investigating - We are currently investigating an issue affecting all Cloud Processing tasks resulting in the progress to stall at 0%. We are actively investigating the issue and will have an update shortly. We appreciate your patience during this time.
Mar 28, 03:29 UTC
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.